Shipping Policy

At PingGift, all of our phone cases are made to order by our trusted global manufacturing partners. We strive to ensure fast, secure, and eco-conscious shipping to customers worldwide.

📦 Processing Time

Orders are processed within 2–5 business days. Since our products are custom-printed, this includes the time required for printing and quality checks.

🚚 Estimated Shipping Time

• United Kingdom & Europe: 5–10 business days
• United States & Canada: 7–12 business days
• Australia & Asia: 7–14 business days
• Rest of the world: 10–21 business days

💰 Shipping Fees

Shipping costs are calculated at checkout based on your destination. We also offer free shipping promotions from time to time — make sure to subscribe to our newsletter!

🔍 Order Tracking

Once your order is shipped, you will receive an email with a tracking link. You can track your package at any time from dispatch to delivery.

🌍 Where We Ship

We ship worldwide! If your country is not listed at checkout, feel free to contact us for assistance.

📌 Important Notes

• Delays may occur during holidays or due to customs in certain countries.
• Shipping times are estimates and not guaranteed.
• Please double-check your shipping address before placing the order.

If you have any questions about shipping, don’t hesitate to reach out at support@pinggift.store.